Refund Policy

We want you to be happy with your purchase from KelvaniPersonalCareMarket.com, operated by Rese Gig LLC (DBA KelvaniPersonalCareMar). If you are not, you may return eligible items within 30 days of the delivery date for a refund.

Eligibility

• Requests must be made within 30 days from the delivery date.
• Items must be unused and in their original packaging, with all included parts.
• For hygiene reasons, opened razor blades and cartridges, used soaps, creams, balms and alum blocks, and used brushes cannot be returned unless they arrived defective or damaged.
• Proof of purchase (your order number) is required.

How to return an item

1. Contact us at (844) 576-8416 or support@kelvanipersonalcaremarket.com with your order number.
2. We will send a return authorization and instructions.
3. Pack the item securely and ship it to the return address below.

Return address

This is the same address shown on our Fulfillment Address page.

Refunds

After your return is received and inspected, we will notify you by email. Approved refunds are issued to the original Visa or Mastercard within 5-10 business days. Because shipping is free, there is no shipping charge to refund. Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, contact us within 30 days of delivery. We will arrange a replacement or refund and cover the return shipping.

Contact

Rese Gig LLC, 8465 Elk Grove Florin Rd Ste 100 #2038, Elk Grove, CA 95624. Phone (844) 576-8416. Email support@kelvanipersonalcaremarket.com.